Instly / Technologies
Nomi is white-label AI client support that we build for insurers — and for brokers. It doesn't just run quotes: it answers the questions that come before and after them — benefits, policy wording, claims, and which insurers bill directly with which hospitals. Embedded on your website and speaking with your brand's voice, by chat or by voice, 24/7.
What a plan actually pays, and what the wording says — “Does my plan cover dental in Bangkok?” — answered at any hour.
Walks clients through how claims work, any time they ask.
Finds a hospital that bills the client's insurer directly — global direct-billing provider lists from leading insurers, plus hospital networks in Thailand, Singapore and Hong Kong.
Nomi is also a white-label insurance aggregator: clients can compare plans and get a quote in the same conversation.
Nomi doesn't improvise insurance. It is trained on 15,000 insurance Q&As, and it knows where clients can be treated: hospital network lists for Thailand, Singapore and Hong Kong, plus global direct-billing provider lists from leading insurers — so a client, wherever they are, can find a hospital that bills their insurer directly.
A white-label AI agent is configured and branded for one business — its name, its products, its tone — instead of appearing as a generic third-party tool. Clients talk to Nomi as if it were part of your own team. It runs where they already are:
Your own Nomi — built on your plans, policy wording, claims process and provider network, speaking in your brand's voice to your members, 24/7.
One stack, three instruments: the Engine models every insurer's real pricing logic, Sage runs the operation, and Nomi looks after the client. Nomi is also one of the six modules of Instly Quote, alongside the Quote Engine, CRM, Sage, Group Quotes and Policy Hub — deploy it alone, or connect it to the rest.
The assistant on this site is Nomi. Text replies run on Anthropic's Claude and voice on ElevenLabs, and it speaks English and Thai — ask in Thai and it answers in Thai. Here it answers only about Instly, never quotes prices, and can hand you to the team on WhatsApp when you're ready to talk.
Open the homepage and tap “Start a conversation” — by voice, or type instead.
More on AI agents in insurance in the FAQ.